Privacy Policy

In this privacy policy references to "we", "us" and "our" are to The Flickering Cauldron® & Kettle. References to "our Website" or "the Website" are to


What information we collect and how

The information we collect via the Website may include, any personal details you knowingly provide us with through forms and our email, such as name, address, telephone number etc.


In order to effectively process credit or debit card transactions it may be necessary for the bank or card-processing agency (paypal) to verify your personal details for authorisation outside the European Economic Area (EEA). Such information will not be transferred out of the EEA for any other purpose.


Under no circumstances will we hold sensitive payment details such as your card number, expiry date, and security code. All transactions are handled through our accredited payment bureau, Paypal.  For more information on Paypal's privacy policy please refer to 


Data recorded by the Website, allows us to recognise you and your preferred settings, this saves you from re-entering information on return visits to the site. Such data is recorded locally on your computer through the use of cookies. Most browsers can be programmed to reject, or warn you before downloading cookies, information regarding this may be found in your browsers 'help' facility.


What we do with your information

Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:


To process your order, to provide after sales service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service)


In certain cases we may use your email address to send you information on our other products and services. In such a case you will be offered the option to opt in/out before completing your purchase.


Your rights

You have the right to request a copy of any information that we currently hold about you. In order to receive such information please send your request to


Other websites

This privacy policy only covers this website. Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours.



Some of the images we display on our site have been provided under license by our supplier(s) and are protected by copyright law. No images or associated product descriptions may be copied and used elsewhere in any media for any purpose whatsoever, without the specific written permission of the copyright holder.